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Name: Type: Size: Values: Tooltip message:Sorted ascending
ACTION_OWNER text 20   ACTION OWNER
LOGGED_BY text 25   By whom was the issue logged
PROBLEM_DETAILS textarea 75x15   Details of the problem
FIX_PRIORITY radio 6 TBD,H,M,L FIX PRIORITY
SHORT_DESCRIPTION text 75   Focus on the impact not on the cause
DURATION text 20   For how long?
TopicClassification label 1    
NEXT_UPDATE text 10   Next UPDATE
NUM label 4   Number of the issue for reference
REGION radio 4 ,LDN,NYK,TKY REGION
REGION_AFFECTED radio 5 ,LDN,NYK,TKY,GBL REGION AFFECTED
REOC text 10   REOC
SECONDLINE text 75   Secondline Support who looked into the issue
SERVICE checkbox 4 , Desktop, Database, Core, MiddleWare, OS, Test SERVICE
SEVERITY radio 6 ,1,2,3,4,5 SEVERITY
LOGS textarea 75x30   Space to past log files
STATUS radio 10 New, Open, Long Term Dev, Long Term Dev, Pending Dev, Pending Rel, New Func, Watch, Closed, Archive STATUS
USERS_AFFECTED text 20   USER(S) AFFECTED
RELEASE_RELATED radio 2 No,Yes Was this issue release related?
NEXT_STEPS textarea 75x15   What to do next
START text 20   When did the issue started?
DATE_LOGGED text 20   When was the issue logged



Revision: r27 - 2006-08-01 - 01:17:38 - ClausLanghans
Parents: IssueTracking

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