Name:	Type:	Size:	Values:	Tooltip message:
ACTION_OWNER	text	20		ACTION OWNER
DATE_LOGGED	text	20		When was the issue logged
DURATION	text	20		For how long?
FIX_PRIORITY	radio	6	TBD,H,M,L	FIX PRIORITY
LOGGED_BY	text	25		By whom was the issue logged
LOGS	textarea	75x30		Space to past log files
NEXT_STEPS	textarea	75x15		What to do next
NEXT_UPDATE	text	10		Next UPDATE
NUM	label	4		Number of the issue for reference
PROBLEM_DETAILS	textarea	75x15		Details of the problem
REGION	radio	4	,LDN,NYK,TKY	REGION
REGION_AFFECTED	radio	5	,LDN,NYK,TKY,GBL	REGION AFFECTED
RELEASE_RELATED	radio	2	No,Yes	Was this issue release related?
REOC	text	10		REOC
SECONDLINE	text	75		Secondline Support who looked into the issue
SERVICE	checkbox	4	, Desktop, Database, Core, MiddleWare, OS, Test	SERVICE
SEVERITY	radio	6	,1,2,3,4,5	SEVERITY
SHORT_DESCRIPTION	text	75		Focus on the impact not on the cause
START	text	20		When did the issue started?
STATUS	radio	10	New, Open, Long Term Dev, Long Term Dev, Pending Dev, Pending Rel, New Func, Watch, Closed, Archive	STATUS
TopicClassification	label	1
USERS_AFFECTED	text	20		USER(S) AFFECTED